Please contact us to inquire about exchange options for your Wear Your Love gown. Exchanges take between 15-30 days from the time we receive your dress.
Ready-to-Wear wedding gowns are made to your alpha size, and your custom height. Please size up if you are between sizes. Once your order is placed, you will be emailed a questionnaire to provide more dress details, including lining color, height, and chiffon choice (if applicable).
Made-to-Measure wedding gows are made custom to your unique shape. Once your order is placed we will send a detailed measuring guide to you so that you can provide your exact measurements and we can create your dress to your specific size and shape. The measuring guide will include the opportunity to provide your lining color, chiffon choice (where applicable), bust, waist, hip, arm measurements, length measurements, as well as neckline depth, sleeve length, and slit height (where applicable).
Shipping and Import
All U.S. Ready-to-Wear dresses come with complimentary UPS 2nd
Day Air shipping.
Domestic Made-to-measure dress orders are shipped with Priority Mail or UPS Ground. Shipping within the United States takes 3-8 days. We always cover domestic dress shipping for our US brides. You don't pay anything for dress shipping.
For international orders you are given the choice between Priority Mail International, which uses your local postal service, and takes 10-25 days, depending on the country you are shipping to, or you can choose UPS / DHL, which takes 5-10 days. The price range is generally between $60 - $180 USD, depending on the carrier you choose, the weight of your dress, and your shipping destination.
Buyer is responsible for IMPORT AND CUSTOMS FEES which may be assessed upon delivery. Please make sure you are aware of the fees that may apply in your country. As each country and region impose different types of fees for the importation of garments, we are not versed in the precise fees associated with each individual area. Please contact your local customs authority for details.
In an effort to make choosing your colors easy and provide a most accurate experience of our fabrics, we offer complimentary swatches with all our MADE-TO-MEASURE wedding dresses. The swatch packet will be sent out to you within 5 business days of your dress order being placed with us. You will then fill out our bridal questionnaire with your color choices after you have received your swatch packet. Your swatch packet will include the featured lace in all color options available, any other fabrics used for your dress, and the selection of lining color options we offer with your dress. There is no extra charge for this when you have placed your dress order with us.