Zoom Customization Service

Customization Service

$80.00 USD

This service is to be added to orders that require customization. Please check with us before purchasing so that we can determine if your customization is possible, and which fee bracket your customization qualifies for.

Custom wedding dress orders take 8-12 weeks from order date to ship date and are always final sale.

In an effort to make choosing your colors easy and provide a most accurate experience of our fabrics, we offer complimentary swatches for clients who have placed their dress order with us. The swatch packet will be sent out to you within 3 business days of your dress order being placed with us. You will then fill out our bridal questionnaire with your color choices after you have received your swatch packet. Your swatch packet will include the featured lace in all color options available, any other fabrics used for your dress, and the selection of lining color options we offer with your dress. There is no extra charge for this when you have placed your dress order with us.

Once your order is placed we will send a detailed measuring guide to you so that you can provide your exact measurements and we can create your dress to your specific size and shape.  The measuring guide will include the opportunity to provide your bust, waist, hip, arm measurements, length measurements, as well as neckline depth, sleeve length, and slit height where applicable.

Domestic orders are shipped with Priority Mail.  The price range is generally between $30 - $55 USD, depending on your dress price and your shipping destination.

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For international orders you are given the choice between Priority Mail International, which uses your local postal service, or UPS / FedEx.  The price range is generally between $70 - $180 USD, depending on the carrier you choose, your dress price, and your shipping destination. 

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Buyer is responsible for import and customs fees which may be assessed upon delivery. Please make sure you are aware of the fees that may apply in your country.  As each country and region impose different types of fees for the importation of garments, we are not versed in the precise fees associated with each individual area.  Please contact your local customs authority for details.

Colors

In an effort to make choosing your colors easy and provide a most accurate experience of our fabrics, we offer complimentary swatches for clients who have placed their dress order with us. The swatch packet will be sent out to you within 3 business days of your dress order being placed with us. You will then fill out our bridal questionnaire with your color choices after you have received your swatch packet. Your swatch packet will include the featured lace in all color options available, any other fabrics used for your dress, and the selection of lining color options we offer with your dress. There is no extra charge for this when you have placed your dress order with us.

Sizing

Once your order is placed we will send a detailed measuring guide to you so that you can provide your exact measurements and we can create your dress to your specific size and shape.  The measuring guide will include the opportunity to provide your bust, waist, hip, arm measurements, length measurements, as well as neckline depth, sleeve length, and slit height where applicable.

Shipping and Import

Domestic orders are shipped with Priority Mail.  The price range is generally between $30 - $55 USD, depending on your dress price and your shipping destination.

-

For international orders you are given the choice between Priority Mail International, which uses your local postal service, or UPS / FedEx.  The price range is generally between $70 - $180 USD, depending on the carrier you choose, your dress price, and your shipping destination. 

-

Buyer is responsible for import and customs fees which may be assessed upon delivery. Please make sure you are aware of the fees that may apply in your country.  As each country and region impose different types of fees for the importation of garments, we are not versed in the precise fees associated with each individual area.  Please contact your local customs authority for details.

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